Last Updated: September 28, 2026
At Creston Main, we want paying for your order to be simple, clear and secure. This Payment Policy explains which payment methods we accept, when you are charged and how your payment details are protected.
ACCEPTED PAYMENT METHODS
We accept the following payment methods:
- Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
If you would like to pay with a method that is not listed above, please email our team at sales@crestonmain.com and we will be happy to help.
WHEN YOU ARE CHARGED
Most payment methods are charged when you place your order at checkout. Some providers, such as PayPal or Shop Pay, may process payments according to their own terms. If a payment is declined or unsuccessful, your order will not be processed.
TAXES, DUTIES & CURRENCY CONVERSION
Prices on our website are shown in your local currency where available, based on your region. The currency and total shown at checkout are the final amount you will be charged. If your bank or payment provider converts the currency, the amount on your statement may differ slightly because of their exchange rate and fees.
For international orders, any customs duties, import taxes or local fees charged by the destination country are the responsibility of the customer and are not included in the order total at checkout.
PAYMENT SECURITY
Protecting your personal and financial information matters to us. Every transaction is processed through SSL-encrypted payment gateways, keeping your data safe from unauthorized access.
Creston Main never stores or has access to your full credit or debit card details — this information is handled securely by our payment providers.
FRAUD PREVENTION
All orders may be subject to verification. If we detect unusual activity or possible fraud, we may ask for additional verification or cancel the order to protect you. If an order is cancelled for this reason, any payment taken is refunded in full to the original payment method.
PAYMENT QUESTIONS
If you have a problem with a payment or a question about a charge, please contact our team at sales@crestonmain.com. Refunds for returned items are covered in our Refund Policy.
CONTACT US
If you have any questions about this Payment Policy, please contact us:
- Email: sales@crestonmain.com
- Phone: +1 (800) 917-5479
- Address: 570 Lake Cook Road, Suite 300, Deerfield, IL 60015, USA
- Support Hours: Monday to Friday, 9:00 AM – 5:00 PM (Central Time). We aim to reply within 48 hours on business days.